Is the use of words to send an oral or written message.
a
Nonverbal communication
b
Feedback
c
Verbal communication
d
Active listening
Question 2 (1 point)
Which communication style involves clearly expressing your feelings, needs, and goals in ways that show respect to the other person?
a
Assertive.
b
Passive.
c
Passive-aggressive.
d
Aggressive.
Question 3 (1 point)
Which of the following is an example of communicating effectively without blaming another person?
a
You are always canceling plans at the last minute. Can I get a heads-up if plans change?
b
I don't like when you leave dirty clothes on the floor and expect me to pick them up.
c
You're always mean to me, especially when you make fun of how I talk.
d
I don't understand the rubric, and I'm upset that I didn't get the grade I wanted.
Question 4 (1 point)
All of the following are positive strategies for communicating online except ____.
a
thinking carefully about what you are sharing before sharing it
b
being kind and respectful
c
solving conflicts online in a public forum
d
keeping your passwords private
Question 5 (1 point)
____ is a disagreement or argument that occurs due to differing priorities, values, goals, or needs.
a
Negotiation
b
Conflict
c
Mediation
d
Misunderstanding
Question 6 (1 point)
What is the fourth step in the conflict-resolution process?
a
Identify solutions both parties can support.
b
Identify the cause of the conflict.
c
Carry out the solution.
d
Agree on a solution.
Question 7 (1 point)
____ is a strategy for resolving difficult conflicts through the involvement of a neutral third party.
a
Compromising
b
Mediation
c
Conflict resolution
d
Negotiation
Question 8 (1 point)
Positive peer pressure is peer pressure that ____.
a
encourages healthy behaviors
b
pushes your boundaries
c
is respectful
d
Both A and C.
Question 9 (1 point)
All of the following are positive strategies for handling peer pressure except ____.
a
asking for help if you feel overwhelmed
b
supporting others
c
building healthy relationships that respect your boundaries
d
focusing on how others feel about you
Question 10 (1 point)
Which of the following is an example of a refusal skill?
a
Refusing to leave a dangerous situation.
b
Encouraging a negative behavior.
c
Using submissive body language.
d
Using humor to defuse the situation and distract the person.