Answer:
And you ain't done a thing
part of the poem:
And you ain't done a thing You promised to've done. Back window's cracked, Kitchen floor squeaks, There's rats in the cellar, And the attic leaks. He said, Madam, It's not up to me. I'm just the agent, Don't you see? I said, Naturally, You pass the buck. If it's money you want You're out of luck. He said, Madam, I ain't pleased!