Answer:
To Whom It May Concern,
I bought a set of headphones from this company. However, it stopped working properly within a week. I have experienced many issues with this pair of headphones. The sound is glitchy, the microphone isn't working properly, it doesn't even connect to my laptop most of the time.
As I didn't want to make an issue, perhaps your company can give me a refund or send another pair of proper headphones that won't stop working. I truly regret that this was an issue but wanted to bring this to your company's attention as a form of feedback and constructive criticism. I am requesting that you send me a pair of proper headphones or give me a full refund if they aren't in stock.
Sincerely,
Your name
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