Question

Jonas owns a pizza shop. He had 300 customers at the end of June, 310 customers at the beginning of June, and 20 new customers in June. What is his

customer retention rate for June?

Answer 1

90%

Step-by-step explanation:

The Customer Retention Rate (or CRR) is the percentage of existing customers who remain customers after a given period.

The CRR can be found by following these steps:

SUBTRACT ---> end - new

DIVIDE ---> result / start

PERCENT ---> show decimal as percentage

The formula looks like this: (E-N)/S, E is end, N is new, S is start

Answer 2

90.32%

Step-by-step explanation:

The customer retention rate for June can be calculated as follows:Retention rate = (Ending customers - Lost customers) / Starting customers

Lost customers = Starting customers - Ending customers + New customers

Lost customers = 310 - 300 + 20 = 30

Retention rate = (300 - 30) / 310

Retention rate = 90.32%So, Jonas' customer retention rate for June is 90.32%.

Hope this helps.