For a hospitality business, maintaining consumer trust is paramount. Damage caused by food safety issues can be devastating, particularly at a time when consumers are hyper-aware of germs and cleanliness. Six out of 10 consumers, for example, would not return to an establishment after contracting a foodborne illness there. Businesses that equip their food service teams with enterprise-class mobile computers can track the intake and perishability of raw materials and ingredients, helping prevent future incidents. While 37% of industry insiders fully trust companies to ensure food safety, only 20% of consumers feel the same. This alarming gap in trust appears throughout the study, indicating that customers may not yet realize the commitment to food safety technology many businesses are making. Customers want to see that the establishment, whether fast-casual or high-end, is making a commitment to protecting their health.