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a user asks you to perform a task that you do not know how to do and is not in the scope of your job duties. what is the best way to respond to this situation?
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2 votes
a user asks you to perform a task that you do not know how to do and is not in the scope of your job duties. what is the best way to respond to this situation?

User Znkr
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1 Answer

3 votes

Answer:

Escalate the interaction to the next level of customer support and politely inform the customer.

User Deaponn
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