Final answer:
A stratified sampling method can be used in this situation. The hotel chain can divide their customers into different groups or strata based on certain criteria, such as locations or demographics.
Step-by-step explanation:
A stratified sampling method can be used in this situation. The hotel chain can divide their customers into different groups or strata based on certain criteria, such as locations or demographics. Then, they can randomly select a sample from each stratum to ensure representation from all locations and customer types. This will provide a more accurate representation of the overall customer satisfaction profiles.