Question

Dmitry, a system administrator, has just received an e-mail from Ivan, the vice president of the sales department. Ivan asks him if it would be possible to pull some data into a cloud-based CRM that the sales department started using a few months ago. However, Dmitry was completely unaware that the sales department had started using this technology as they had never requested the IT department's involvement. Which of the following best describes this scenario?

Answer 1

Answer: This scenario describes a lack of communication and coordination between the IT department and the sales department. The sales department implemented new technology without proper consultation and communication with the IT department, resulting in a lack of knowledge and preparedness on the part of the IT department. This can lead to various issues such as delays, lack of support, and potential data loss or security issues.

Step-by-step explanation: