Answer: Active Listening
Step-by-step explanation:
Active listening is a communication model that involves taking steps to be fully engaged in hearing what another person is saying. This includes paying attention to the speaker, understanding their message, responding appropriately and providing feedback. Active listening involves not just hearing the words, but also understanding the speaker's emotions, intent and meaning. It requires being present and fully engaged with the speaker, and not interrupting or thinking about what you'll say next while they are talking. This can help build trust, reduce misunderstandings and improve the overall quality of the communication.