Answer:
Step-by-step explanation:
To determine if the turnover rate at Father Michael’s Wraps is high, it is important to compare it to the average turnover rate for restaurants of the same size, type, and geographic area. Additionally, it is important to compare the turnover rate to the average turnover in the industry as a whole. If the turnover rate is significantly higher than the industry average, it is likely high.
To justify to your boss that lower turnover is strategically important, it is important to explain the potential costs associated with high turnover. These costs include the cost of recruiting, hiring, and training new employees, as well as the cost of lost productivity and the disruption to customer service. Additionally, it is important to emphasize that high turnover can have a negative impact on employee morale and the company’s reputation.
To identify ways of reducing turnover, it is important to look at both pay and other forms of rewards. In regards to pay, it is important to ensure that employees are paid competitive wages in comparison to similar positions in the area. Additionally, it is important to look at other forms of rewards, such as flexible scheduling, job enrichment, and recognition programs. These forms of rewards can help to boost employee satisfaction and reduce turnover.
Justifying these choices based on the reading of this chapter requires understanding the literature on employee turnover. According to the literature, competitive wages, flexible scheduling, job enrichment, and recognition programs are all effective tools for reducing employee turnover. Additionally, research has shown that competitive wages and rewards can lead to higher levels of employee satisfaction and engagement, which can lead to improved productivity and customer service. Additionally, providing rewards and recognition can help to create a positive company culture and help to reduce turnover.