BE AN AWARE CONSUMER
Q1. Quality refers to the degree to which a product or service meets the customer's expectations and requirements. Quality can be evaluated in terms of features, performance, reliability, and other factors that contribute to the customer's overall satisfaction.
Q2. An aware consumer is someone who is knowledgeable about their rights as a consumer and takes an active role in making informed decisions about the products and services they purchase. An aware consumer is also mindful of the environmental, social, and economic impacts of their consumption and makes choices that align with their values.
Q3. It is important to be aware of our rights as consumers because it helps us to make informed decisions about the products and services we purchase. By understanding our rights, we can ensure that we are treated fairly and that our purchases are of good quality.
Q4. The rights of the consumer include:
- The right to safety: Consumers have the right to expect that the products they purchase are safe and do not pose a risk to their health or safety.
- The right to be informed: Consumers have the right to be provided with accurate and complete information about the products and services they purchase, including their features, performance, and potential risks.
- The right to choose: Consumers have the right to a variety of products and services at competitive prices, and to be able to choose the products that best meet their needs and preferences.
- The right to be heard: Consumers have the right to have their complaints and concerns about products and services addressed in a timely and effective manner.
- The right to consumer education: Consumers have the right to be educated about their rights and responsibilities as consumers, and to have access to resources that can help them make informed decisions.
Q5. There are several steps you can take to become an aware consumer.
- Research products and services before making a purchase: Look for information about the quality, performance, and safety of products, and compare prices and features to find the best value.
- Know your rights: Familiarize yourself with your rights as a consumer, and know what to do if you experience a problem with a product or service.
- Choose products and services that align with your values: Consider the environmental, social, and economic impacts of your purchases, and choose products and services that align with your values.
- Support businesses that align with your values: Consider the values and practices of the businesses you support, and choose to support businesses that align with your values and treat their employees, customers, and the environment with respect.
- Advocate for change: Use your voice and your purchasing power to advocate for change, and support businesses and policies that prioritize the well-being of people and the planet.
Hope This Helps You!