Question

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All of the following statements are true EXCEPT one. Which statement is NOT true?

A)Communication occurs between senders and receivers within a context by messages sent through visual and auditory channels.


B)Communication includes both the verbal and nonverbal messages sent and received.


C)The goal of effective communication is mutual understanding.


D)You can improve your communication by improving your understanding of yourself, others, and the context of the communication.


E)When you are listening to another person speak, you can avoid sending any messages by not speaking and not making eye contact.

Answer 1

Answer: E

Explanation: sorry this is a little late but E is not true. In effective communication you always want to have eye contact even if you don’t agree. Otherwise it shows you aren’t listening and therefore not caring about what they have to say. That will lead to hurt feelings and frustration which does not led to effective communication. So therefore E cannot be true. Also think about when you are having a conversation with some one. A-D are all things that make sense and/or things you would appreciate when having a conversation with someone about something.

Answer 2

Answer: E.

Explanation: Whilst it isn't inherently completely false, You are commonly taught that it is disrespectful/rude to avoid eye contact and input.