Question

9. During the selling process, you assess the needs of the customer by asking questions that get the customer to provide details about what they want or need.

These questions are typically not answered with a "yes" or "no".
A. Short questions
B. Open-Ended questions
O C. Easy questions
O D. Fast questions

Answer 1

B is the correct answer

A salesman worth his salt would not be asking the customer open ended questions, he would ask them yes or no questions to get the sale done at a decent time.

Hope this helps have an excellent day!