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Standards of performance, or "performance goals," are used to A. communicate nonverbally. B. measure productivity. C. measure effectiveness, but not efficiency. D. determine a worker's attitude.
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Standards of performance, or "performance goals," are used to A. communicate nonverbally. B. measure productivity. C. measure effectiveness, but not efficiency. D. determine a worker's attitude.

User Ed Schwehm
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I am not completely sure, but I think that standards of performance, or "performance goals", are used to measure productivity.
User Bal Chua
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