Answer:
Yes this is true.
Explanation:
In a survey of a sample of computer users, 10% said their computer had a malfunction that needed to be repaired by a service technician.
The number 10% is a statistic because it is based on a sample of say x computer users, not the entire population of computer users.
And sample x can be any number like 500 or 600 etc. The entire population is in millions. And, sample is a part of population.
So, the answer is true.