Answer:
emphatic listening.
Step-by-step explanation:
Empathetic listening is an individual's ability to understand someone to report their problems, hopes or dreams, and not necessarily report their personal opinion or express a type of approval or disapproval, but it is the ability to hear a person talk about important issues for your life and being attentive to what is being said, that is, acting with empathy when listening to what is being said and understanding the reasons of the other without any kind of judgment or approval, just listening patiently and attentively to what someone else is saying.