Answer:
Conflict
Examine the list of characters
Step-by-step explanation:
Conflict in a story refers to a struggle between characters. This struggle can take many forms. It can be a struggle of man vs. man, man vs. society, or man vs. the world. The conflict is what allows a story to be interesting and engaging to readers.
In a play, the list of characters is usually found at the beginning of the story. This is because examining the list of characters allows the reader to familiarize himself with them. This, in turn, allows the reader to make future predictions about the story, as well as understand the characters' actions and motivations.