128k views
21 votes
Developing a consistent customer-centric culture helps a business:

A) Bolster customer loyalty
B) Lower customer retention costs
C) Gain a strong competitive advantage
D) All of the above

2 Answers

4 votes

Answer:D

Step-by-step explanation:

User Chris Truman
by
6.5k points
7 votes
D. all of the above because when you are developing a customer-centric culture, there are typically only positive effects to that. all of the answers given there are positive effects, so it should be D.
User Speak
by
6.7k points
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