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Standards of performance, or "performance goals," are used to A. communicate nonverbally. B. measure productivity. C. determine a worker's attitude. D. measure effectiveness, but not efficiency.
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Standards of performance, or "performance goals," are used to A. communicate nonverbally. B. measure productivity. C. determine a worker's attitude. D. measure effectiveness, but not efficiency.

User Donald Byrd
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Standards of performance, or "performance goals," are used to measure productivity. The answer is letter B.
User Inkeliz
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