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which of the following salutaions is most appropriate fro en e-mail message to a potential customer you have never met named Dr. William Cross? a. Dear Mr. Cross: b. Good morning, Bill, c. Dear Dr. Cross: d. Hey,

User Lenka
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"Dear Dr. Cross:" is the most appropriate.

None of the others will help you make a sale.
'B' and 'D' may lose it for you right there.
Especially 'D'.


User Greg Williams
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