84.0k views
5 votes
Discuss the importance of attention to, and a healthy attitude toward, customer recovery. Discuss the difference between assertive and aggressive behavior when dealing with customers.

User Eivindml
by
8.4k points

1 Answer

1 vote
I you have a positive attitude towards your  costumers, you will have a lot of costumers, unlike Walmart.
User Starscape
by
7.7k points