Answer:
$14,400
Explanation:
The customer paid $3,600 in premiums for plan A during three years = $1,200 x 3
When the customer made the claim, he/she needed to pay $1,000 as deductible.
His total payments = $3,600 + $1,000 = $4,600
If the insurance company paid $19,000 for the fire, the customer gained $14,400.
If the customer had chosen plan B, he would have paid $2,100 in premiums for three years = $700 x 3
When the customer made the claim, he/she needed to pay $3,000 as deductible.
His/her total payments = $2,100 + $3,000 = $5,100 which is $500 more than plan A.