Question

Sara’s mom is very angry when Sara arrives home late. Her mother says she is very disappointed in Sara and asks her why she is late. Sara responds to her mother by saying nothing, quickly walking to her room and slamming the door.

Sara’s style of conflict management is ________________.
a.confrontational

b.cooperative

c.constructive

d.non-confrontational

Answer 1

I believe the answer would be D. Non-Confrontational because she avoids confronting her mother.

Answer 2

The fourth alternative is correct (D).

Each person reacts differently to the conflict. In the narrated case, Sara knows that her mother is angry and prefers non-confrontation. That means she is not a person who likes to respond and create a clash.

This may be Sara's nature, but it may also be a tactic at the moment, since confronting someone who is angry may aggravate the situation. If so, Sara should talk later, when her mother and herself are calm.