Question

Which of the following is NOT an extraneous factor that can work against effective communication?

a wrong image is used in a newspaper ad

the message is considered too ordinary

a prospect for a firm’s product cannot understand the salesperson during a presentation because of her accent

a printing mistake in a press release

a radio advertisement uses slang

Answer 1

I think the correct answer from the choices listed above is the last option. It would be a radio advertisement uses slang that is not an extraneous factor. Extraneous factors that can work against effective communication by distorting a message or the feedback received. Using a slang wont distort the message or feedback.