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When a customer service manger works to diffuse a situation with an irate customer, which of mintzberg's roles is he/she taking on? liaison disturbance handler negotiator resource allocator leader
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Jul 18, 2017
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When a customer service manger works to diffuse a situation with an irate customer, which of mintzberg's roles is he/she taking on? liaison disturbance handler negotiator resource allocator leader
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Savan Paun
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He/she is handling a handler negotiattor
DallinDyer
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Jul 24, 2017
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