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Describe the appropriate language and tone to be used in a business letter of complaint.
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Describe the appropriate language and tone to be used in a business letter of complaint.

User Albaregar
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2 Answers

5 votes
polite but firm let them know taht you mean busuness but also nice.


User Hiadore
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7.8k points
4 votes
It has to be formal (higher vocabulary with good sentence structure), and the tone (even if you're upset) should be kept at a professional level with no slang or cuss words (obviously)
User Jason Van Der Zeeuw
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8.2k points
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