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Wuite a letter to the General Manager Samsung company pointing out that the Android phone . you bought had a crack in its body and so you want to replaced​

User Sam Miller
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2 Answers

6 votes

Final answer:

The question is about writing a letter to Samsung's General Manager concerning a defective Android phone, aiming to secure a replacement. The issue might relate to broader industry practices like planned obsolescence.

Step-by-step explanation:

The subject of your question involves writing a letter to the General Manager of Samsung regarding a product issue, specifically a cracked body on an Android phone you purchased. Challenges with consumer electronics can be sometimes linked to the concept of planned obsolescence, where products are designed with a limited lifespan to encourage consumers to buy newer models. In this context, your letter should detail the defect and politely request a replacement, ensuring to provide any necessary details such as the purchase date and model number for the company to assist you effectively.

User Chlunde
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11 votes

Answer:

Dear Sir/Madam,

I am writing to you because I had a problem with the conditions that I received my phone when buying it.

On the 20th of February, I have bought an android phone in the New York Samsung Store. After purchasing the phone, I saw a crack in the body of the phone. The fissure is in the middle of the screen and affects the proper function of the phone.

Since you sold me a phone that is not in perfect condition, which is what I have paid for, I would like for Samsung to replace it with a new one in flawless condition.

Yours faithfully,

Jake Jhonson.

Step-by-step explanation:

When we write a letter where we complain or claim for something, we have to describe the reasons why we are, in this case, claiming. To do so, first, we write an introduction where we state our problem. Then, we describe in detail what happened and the problem, and finally, we ask for a solution, which, in this case, is a new phone. It is important to use formal language and be polite while making our claim.

User Ken Keenan
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