Answer:
Part A- (4)They are often difficult to access and need improvement
Step-by-step explanation:
Part B- (3,4) "Tales of delays and deficiencies, including long waits and poor access to proper care, have plagued the VA since injured vets started returning from Afghanistan and Iraq following 9/11."
"Last fall—16 years after the War on Terror began—the VA was still flooded with serious complaints about patient care; earlier this year, concerns about doctor shortages made headlines."