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a formal business letter should contain all of the following except a strong argument of why the reader is wrong a professional and respectful tone a central purpose or claim specific formatting

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It should contain all of the above with the exception of a strong argument as to why the reader is wrong. There would be no need for that unless you are just being rude.
User Knaus Irina
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A formal business letter should contain all of the following except a strong argument of why the reader is wrong. Option A is correct.

A business letter is a formal document that is usually sent from one company to another or from a company to its clients, employees, and stakeholders.

Each section of this letter should containthe appropriate format, including your contact information and that of your recipient’s; salutation; the body of the letter; closing; and finally, your signature.

A professional and respectful tone, a central purpose or claim, specific formatting are significant characteristics of a business letter.

User Green Diod
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