1. I believe the answer is: c. end consumers
Retail companies are part of the supply chains which sell the product directly to consumers rather than to another business. Retail company commonly consist of several chains and would spread into various different region in order to maximize their target market.
2. I believe the answer is: B. Convenience
Convenience goods refers to the type of goods that can be consumed frequently because they are easily accessible.
Examples of convenience goods are: Pen, gums, newspaper, tobacco, mineral water, band aid, etc.
3. I believe the answer is: D. form
Form utility refers to the effort of increasing the consumers' attraction and satisfaction for a certain product by modifying their physical appearances.
Examples of form utilities are: Painting used cars with brand new paint, modifying gadgets with cartoon stickers as limited edition collectables, etc.