The equation to find the surface area of a prism is:
h * P + 2 * b
H = Height
P = Perimeter
B = Area of Base
To find the perimeter you have to do this equation:
2l + 2w
L = length
W = width
2 * 12 + 2 * 4 = 32
P = 32
Then finding the area of base using this equation:
L * W
12 * 4 = 48
B = 48
Now, put it all together
H = 3
P = 32
B = 48
3 * 32 + 2 * 48 = 192 cm^2
Hope this helps!