Question

Consumer protection and services provided by government include all but ____.

a. consumer information on goods and services
b. guarantees of customer satisfaction
c. licensing and certification requirements for persons who provide certain types of services for consumers
d. product safety regulations

Answer 1

Its letter b. guarantees of customer satisfaction

Consumer protection refers to a group of laws and organizations devised to ensure the rights of consumers as well as fair trade, competition and accurate information in the market place and to prevent businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors.