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The first step in creating a public policy involves

User Alessia
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it involves problem identification 
User Fxrbfg
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I believe the answer is: Identification

Identification refers to the process of finding out the problems that the public currently experience. (whether it's an economic problems, social problems, etc). After knowing the issue/problems, then the legislators have a basis to determine the type of public policy that is suitable to address each problems.

User Koerr
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