Question

Electronic cover letters should still follow a business letter format, even though e-mail is a less formal type of communication.

a. True
b. False

Answer 1

true just took the test on engenuity

Answer 2

True. First, E-mail means Electronic mail. It is basically a way to send mails electronically. So apart from the transport method, nothing else really changes. Second, it helps in removing ambiguities. Third, businesses try to keep things formal. It helps in organisation.