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Pamela tends to see the world in black-and-white, seeing things in either/or terms and frequently using the word "only." cognitive theorists would describe this as a(n) _____ thinking pattern.

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This is a dichotomous pattern. The person in this mindset does not understand (or does not care to understand) how there can be gradations to nearly everything in our experience, and typically only sees the extremes of a situation. This leads to overgeneralizations and beliefs that may fail to hold up to logical scrutiny.
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