Final answer:
The goals of vertical communication are to improve information flow between hierarchical levels in an organization, strengthen communication relationships to enact community-wide change, and ensure clear and inclusive communication practices.
Step-by-step explanation:
The goals of vertical communication within organizations are to establish and promote effective information flow and relationships between different hierarchical levels, enhance leadership qualities, catalyze positive organizational changes, and align on priorities across departments and roles. For instance, vertical communication aims to increase solidarity and communication between various generations within the workplace, thereby reinforcing the organizational culture and unity. An essential element of vertical communication includes building communication relationships to effect community-wide changes, which necessitates the involvement of key community actors and the establishment of strong communication channels.
Essentially, it’s how an organization manages communication between upper management and employees, or vice versa, to ensure everyone is on the same page. This includes the careful consideration of verbal communication and vocal delivery, as how one speaks can profoundly affect how messages are received and comprehended by different audiences.