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How often should you update a caller who is on hold?

How often should you update a caller who is on hold?
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2 votes
How often should you update a caller who is on hold?

User Jneves
by
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2 Answers

4 votes
After you put them on hold wait 60 seconds
User Ashoor
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7.8k points
4 votes
After you put them on hold, save their number and call them back every 60 seconds. hope this helps :)

User Anukalp
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8.5k points
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