Question

Which of the following comments is an example of the sandwich technique of giving feedback? I really appreciate your attention to detail when stocking shelves; however, you need to be a little bit faster when doing the stocking. I also like how nice the shelves look when you are done working on them. I really appreciate your attention to detail when stocking shelves; however, you need to speed it up. You need to be a little bit faster when stocking shelves. I do appreciate how nice the shelves look when you are done working on them, though. You're really not too fast when you are doing the stocking. I really appreciate your attention to detail when stocking shelves, but it would be great if you could maybe speed it up.

Answer 1

I really appreciate your attention to detail when stocking shelves, but it would be great if you could maybe speed it up. sounds kind of like a sandwich technique because the other decisions do not make sense.

Answer 2

The correct answer is letter "A": I really appreciate your attention to detail when stocking shelves; however, you need to be a little bit faster when doing the stocking. I also like how nice the shelves look when you are done working on them.

Step-by-step explanation:

The sandwich technique or the sandwich approach while giving feedback consists of giving at first a compliment, then a correction, to finish with another compliment. It is believed to be a method by which the person criticized could take the feedback smoothly instead of having the sensation of being attacked. Besides, it does not only point out a possible mistake or malpractice of an employer but also the good job the employee is doing.

In that sense, option letter "A" is an example of the sandwich technique since:

I really appreciate your attention to detail when stocking shelves;

(Compliment)

however, you need to be a little bit faster when doing the stocking.

(Correction)

I also like how nice the shelves look when you are done working on them.

(Compliment)