-Talk in a calm manner and give them eye contact
-If you need help trying to say something, try writing it down first
- Break the silence by introducing yourself before they do so
-If you are nervous, take a deep breath
- Stay focused on you goal and purpose
-Make sure you take your time with the patient,
-make your pateint feel really comfortable and cared about as you work with them
-Make sure you smile and dont have stiff muscles.