Answer: Probability that the shipment is accepted is 92.45%.
Explanation:
Since we have given that
Number of total pens = 20
Probability of defective pens = 5%
Probability of good pens = 95%
We need to find the probability that the shipment that yields no more than two defective pens.
So, we will use "Binomial distribution:

Hence, Probability that the shipment is accepted is 92.45%.