Question

Wegmans sends the employees in its fish and meat department to a "university" program to become experts on the store's product categories. this helps to increase ______________, one of the foundations of service quality.

Answer 1

The fact that Wegmans sends the employees in its fish and meat department to a "university" program to become experts on the store's product categories helps to increase assurance, one of the foundations of service quality. The assurance means accurate and current information to the stakeholders.

Step-by-step explanation:

Answer 2

The fact that Wegmans sends the employees in its fish and meat department to a "university" program to become experts on the store's product categories helps to increase assurance, one of the foundations of service quality. The assurance means accurate and current information to the stakeholders.