Question

What is the starting point for total quality management

Answer 1

The desire for continuously improving processes and products is the starting point for total quality management.. really hope this helps :)

Answer 2

The correct answer is: customer focus.

Step-by-step explanation:

Customer focus is the milestone of quality management. It is the degree in which a firm satisfies the customers' needs and expectations on a regular basis. Customer focus measures the success of a company on giving its target clientele the product or service they request according to what the customers demand from it.