Question

Why does a diverse and inclusive workforce benefit a firm supporting a global market?

a. a variety of language skills serves the global customer base well.
b. cultural insensitivity helps to retain customers.
c. understanding differences across markets restricts innovation.
d. both a and c, but not
b?

Answer 1

A. A Variety of language skills serves the global customer base well. I answered a because answer B is false, cultural insensitivity does NOT help to retain customers. C also seems false to me as I believe that understanding differences across markets does not restrict innovation, rather it would expand innovative though processes.