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Gavin is writing to a customer to deny the customer's request to cancel her health club membership early. gavin should write the letter using the
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Gavin is writing to a customer to deny the customer's request to cancel her health club membership early. gavin should write the letter using the

User KrishPrabakar
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Gavin is writing to a customer to deny the customer's request to cancel her health club membership early. Gavin should write the letter using the indirect pattern. This is because Gavin is delivering bad news.
User Sudi
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