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A researcher became a chef with a resort hotel chain for six months to observe food-handling practices. he saw food preparers using the same towel to wipe their hands, the counter, the food slicer, and cooking utensils during one food preparation session. in addition, he found the chefs tasted the food using their fingers. the researcher used _____ research to determine that more monitoring is needed to make sure that food handlers comply with sanitary regulations.

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The researcher has used observational research - a type of research where behavioral patterns and routines are continuously observed and monitored to draw conclusions relevant to the research goal. This kind of research is normally done in scenarios involving people and social groups. It involves observing people in their natural setting.
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