Question

Tomás, a sales associate in the furniture department of the larkspur department store, reports to carolina, the furniture department manager. this morning, carolina asked tomás to change the price tags on the desk chairs. while working on this task, david, the computer department manager, told tomás that he wanted him to unload some computers. tomás is confused about what to do because under the principle of unity of command

Answer 1

The principle of unity of command states that a subordinate in any level in organization hierarchy must have one and only superior. This principle promotes better relationship amongst employees, avoid conflicts, better coordination and communication, good teamwork and high productivity.  With this dilemma Tomas has into, he should concentrate on the task handed by Carolina.

Answer 2

The answer is employees should report to one manager.
Manager in a company has authoritative value towards the employees at the work place. In order to maintain a solid chain of command, only one manager is necessary for each department in the company.
In this particular case, Thomas should only follow the direction given by Caroline