Question

Noland bought a fancy new smartphone. it was a different brand of phone than his old phone, so he spent quite a few frustrating hours learning to use the new one. the problem was that he kept trying to tap icons on the new phone in the places they had been on his old phone. noland's problem was most likely due to

Answer 1

Noland's problem was most likely due to PROACTIVE INTERFERENCE.
Proactive interference refers to the tendency of previously learned material to hinder subsequent learning. Proactive interference mostly occur when two information that are similar in format are involved.