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Suppose you manage an upscale restaurant in New York City. __________ would involve writing employee schedules and a list of things to do for the chef and other kitchen staff.

User Helium
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The answer in the space provided is manager. It is because the manager is responsible of managing the business or such as a restaurant. His or her duty is to manage the employees by having to provide them the roles that they should do, providing schedules and things should be done to keep the business going or the restaurant.
User Andy Shea
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Operational Planning

Writing employee schedules and a list of things to do for the chef and other kitchen staff are the part of operational planning. Operational planning is the procedure of preparation of strategic goals of an organization. The operation plan gives the strategies of resource allocation to achieve goals. Therefore, writing the employee schedules and the things kitchen staff should be a part of operational planning.

User Linulin
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