Managers responsible for supervising the operations of an organization are referred to as an operations manager or an operational manager.
For the operational manager, leadership primarily fulfills the interpersonal role. A supervisor fills an informational role by gathering and disseminating information and knowledge to subordinates and bosses. Also, this role requires the supervisor to represent subordinates to middle management and other departments. The role involves making decisions and influencing the choices of others, allocate resources, scheduling employees etc.