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For which customer relationship group should a company make continuous relationship investments to delight, engage, retain, and grow them?
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Aug 8, 2018
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For which customer relationship group should a company make continuous relationship investments to delight, engage, retain, and grow them?
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Daniel Lundmark
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I believe the answer is
customer satisfaction.
Customer satisfaction refers to the level of satisfaction that a customer is experiencing when it comes to a certain company or their product. So it is vital that companies keep their customers happy if they want them to continue buying their products.
Paul D Smith
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Aug 14, 2018
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